Earlier this month, UMC hosted one of its most engaging LEARN@UMC workshops yet. “The Human Side of Communication: What AI Can’t Replace” brought together nonprofit staff and volunteers for a hands-on session focused on something that never goes out of style: the power of a real human voice.

The workshop was led by Stephen Moro, a retired Camden Hills Regional High School English teacher who now teaches Public Speaking, Interpersonal Communication, Debate, and Controversial Issues at the University of Maine at Augusta’s Rockland Center, as well as to inmates earning their degree at the Maine State Prison in Warren/Cushing.

When he’s not teaching, Steve also volunteers at St. Bernard’s Soup Kitchen in Rockland. His deep roots in both education and community service shaped what turned out to be a rich, practical conversation about how nonprofits can communicate their missions with clarity and confidence, whether they’re talking to donors, engaging volunteers, or advocating for the people they serve.

Steve modeled his own message. Warm, unhurried, and genuinely present, he reminded the room that the best communication comes from kindness and presence. His message was a simple one, and it landed: no matter how sophisticated our tools become, there is no replacement for genuine human connection.

The LEARN@UMC series continues with a special online session on FRIDAY, May 8, with Patrick Gotham from CCS revisiting what has changed with AI in the last year. AI 2.0 is one you won’t want to miss. To register, contact admin@unitedmidcoastcharities.org or call 207-236-2299. FREE for ‘25-’26 Grantees $20 for anyone else wishing to attend.